こんにちは! 100% Authentic! Shipping Fee flat rate RM8 throughout Malaysia! Free shipping for orders above RM80.

Shipping Information

Shipping Rates

At Tokyoninki, we keep our shipping fees to a minimum with ONLY RM8 flat rate and FREE Shipping if you hit the minimum purchase amount of RM80 in a single order across Malaysia!

(Please note that minimum purchase amount is only applicable after discounts and vouchers have been applied.)



INTERNATIONAL SHIPPING RATES

Upon checkout page, your shipping rates will be calculated based on your address and the total weight of the item purchased.

*All international buyers are responsible for customs clearance and liable for all tax, duties and customs fees. We are not responsible for any package held or seized by an international customs office. Please be sure of your country's import restrictions and requirements prior to ordering.

For more information on international shipping rates, please feel free to contact us.

 

DELIVERY PROCEDURE


Please allow 1-2 business days for your order to process before it is shipped. Orders on Friday after 11:00AM will only be processed on the following business day.

We aim to deliver your goods in the quickest time possible. You will be able to receive your parcel within 3-5 working days for (West Malaysia), 5-7 business days for (East Malaysia).

We hope our beloved customers understand that Tokyoninki contracts third party logistics for our deliveries, and as much as we hope for parcels to arrive on time, parcels can suffer delays beyond our control. However, please rest assured we're on your side and will assist in any way we can.

* This does not include [PRE-ORDER]
* Business days do not include weekends and also Public Holidays.


Delivery Period for East Malaysia during RMCO Periods


Kindly do expect delay on parcel deliveries for East Malaysia during RMCO period. Due to the reduction of flight frequency throughout RMCO period, East Malaysia customers do expect to receive the packages in 7-14 business days. We will try our best to prepare your orders and send them out as soon as we can.

 

ORDER TRACKING


Once your order is ready to be shipped, you’ll receive an email with the tracking information. To check your parcel’s progress, just follow the tracking link provided.

Once your order is dispatched and handed over to the respective delivery courier, contacting them directly will be more efficient to receive updates on any questions or concerns you may have regarding the whereabouts of your order.

 

SELF COLLECT


Self-Collect option is available in Tokyoninki. We encourage you to contact us prior to your arrival, allowing us sufficient time to prepare your goods.

 

Tokyoninki Head Office

A-G-07, Tower A,

Zenith Corporate Park,

Jalan SS7/26, Kelana Jaya,

47301 Petaling Jaya, Selangor.


(+60)16 261 3135
(+60)3 7880 6999

 

Mon - Fri

9.00AM - 6.00PM

(Closed on Saturdays, Sundays & Public Holidays)

 

PRE-ORDER


When placing a [PRE-ORDER] from Tokyoninki.com, you acknowledge and agree that Tokyoninki may delay reservations to avoid oversubscription or as it deems appropriate, we will make efforts to inform you an estimate time of delivery within 7 day(s) of our receipt of your PRE-ORDER, and that you will be not be entitled for requesting a refund or cancellation on your order.

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